Privacy Policy

This Privacy Policy explains how Omixa collects, uses, stores, and protects information when you access the website, dashboard, API, wallet, documentation, support channels, and related services. We may collect account information, contact details, authentication data, company details, billing and wallet records, payment gateway references, API keys and metadata, usage logs, request metadata, device and browser information, IP addresses, support messages, security events, and information you voluntarily submit through forms or service requests. We use this information to provide and secure the service, authenticate users, process payments, maintain wallet balances, deliver API functionality, operate support, prevent fraud and abuse, enforce legal terms, improve reliability, communicate service notices, comply with law, and protect Omixa, customers, and third parties. You must not submit sensitive personal data, regulated health information, payment card data outside approved payment gateways, government secrets, credentials, or information you are not authorized to process. You are responsible for ensuring that your prompts, files, inputs, and integrations comply with applicable privacy, data protection, confidentiality, and contractual obligations. Omixa may use vetted third-party service providers for hosting, infrastructure, analytics, email delivery, payment processing, security, logging, support, and operational tooling. These providers may process information only as necessary to perform services for Omixa, subject to applicable contractual and legal safeguards. We retain information for as long as needed to operate accounts, maintain financial and security records, resolve disputes, comply with law, prevent abuse, enforce agreements, and support legitimate business purposes. Retention periods may differ by record type, legal requirement, billing status, and security relevance. We apply administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No online service can guarantee absolute security. You must protect credentials, rotate compromised keys, enable available security controls, and notify us promptly of suspected unauthorized access. Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, export, or object to certain processing of personal information. Requests must be verifiable and may be limited by security, billing, legal, fraud-prevention, and operational obligations. We do not sell personal information. We may disclose information where required by law, court order, valid legal process, payment investigation, fraud prevention, abuse response, account administration, corporate transaction, or to protect rights, safety, service integrity, and legal interests. Privacy questions, security concerns, and data requests may be sent to info@omixa.cloud.